Delivery terms

Each order is carefully packed in packaging adapted to the mode of transport chosen.

The delivery methods are automatically defined according to the product and the destination of the order.

On each product sheet, the delivery methods available for the product consulted are indicated via pictograms

At the basket stage, a tool allows you to know the delivery methods and prices according to the products selected and according to the destination you indicate.


DELIVERY METHODS

DHL Shipping

National and international delivery

Info

Oberweis delivery

Delivery to the Grand Duchy of Luxembourg and its border area within a radius of 75 km from our workshop in Cloche d'Or

Info

Pick up in store

from monday to saturday

Info

DHL Shipping

Delivery: The site delivers to the following countries: Germany, Austria, Belgium, Canada, Cyprus, Denmark, Spain, France, Finland, Hungary, Ireland, Iceland, Italy, Jersey, Guernsey, Lichtenstein, Luxembourg, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Sweden, Switzerland

From monday to saturday: the minimum order time is 48 hours (depending on the destination indicated) 

Please note: the date entered at the time of the order corresponds to the date of dispatch of the package and not to its date of receipt.

Price: depending on the weight and destination of the package

For your information, all confectionery orders are automatically shipped by DHL.

    Delivery by Oberweis

Delivery: in the Grand Duchy of Luxembourg and its border area within a radius of 75 km from our production workshop in Cloche d'Or

From monday to saturday, within 48h minimum  

The possible delivery times are as follows: 8 a.m., 11 a.m. or 1 p.m. These are given to you for information only and are subject to traffic conditions and the number of deliveries to be made. It is therefore necessary to provide a margin of more or less 30 minutes on the chosen schedule. An order requested for 8 a.m. can therefore be delivered to you between 7:30 a.m. and 8:30 a.m.

In addition, we would like to remind you that the goods are delivered at the entrance of the building. Remember to make sure that it can be received quickly. In the event of a wait of more than 10 minutes, our driver will be forced to leave with the goods, which will be invoiced to you.

Price:  see fee schedule below. Minimum purchase of 80€. Charges are per delivery address.
These prices apply only for deliveries by Oberweis.

Delivery zone Delivery scope Price
Zone 1 < 10 km 30€ TTC
Zone 2 10 < 25 Km 60€ TTC
Zone 3 25 < 40 Km 110€ TTC
Zone 4 40 < 55 Km 165€ TTC
Zone 5 > 55 Km 215€ TTC


And finally, each delivery will induce an invoice. For several deliveries on the same day, you will receive an equivalent number of invoices.


   Pick up in store  

From monday to saturday, within 48h minimum

Bread and pastries orders are available as soon as our stores open. Products from our other ranges can be collected from 10 a.m. in our Cloche d'Or point of sale and from 11 a.m. in our other points of sale.


   Our customer service is at your disposal from Monday to Friday from 8 a.m. to 4.30 p.m. on 00352 40 31 40 1 and by email : serviceclient@oberweis.lu